How do I set up a Precious Metals IRA?

To set up a Precious Metals IRA, you can contact our experts who will guide you through the process including transferring funds and selecting suitable precious metals.

What types of precious metals do you buy?

We buy gold, silver, platinum, and palladium in various forms including coins, bars, and jewelry.

What is the cash for gold process?

Our cash for gold process involves appraising your items and providing you with a cash offer. If you accept, we complete the transaction on the spot.

What services do you provide?

We offer a wide range of jewelry services including custom design, repairs, appraisals, and buying of gold and diamonds.

Do you provide any financing options?

Yes, we have flexible financing options available to suit your needs.

What is your return policy?

We offer a 30-day return policy on most items.

Are you affiliated with Cash 4 Gold.com?

No, we are a completely separate entity.

What do you pay per gram/ounce?

We cannot provide a quote without seeing your jewelry, but you can find current prices on our Latest Prices link.

If I find a higher price will you beat it?

Yes, we offer refiner direct pricing and can match prices, but verification is required.

How much gold jewelry equals an ounce of gold?

It takes 2.400 ounces of 10K, 1.714 ounces of 14K, 1.333 ounces of 18K, or 1.091 ounces of 22K gold jewelry to equal one ounce of pure gold.

Do I get actual CASH?

Payments are made by Check or Venmo ONLY!

Do you buy electronics, instruments, tools, or gift cards?

We do not buy items not listed in the 'What We Buy' section.

Do I have to pay taxes if I sell coins?

If the transaction exceeds the limit set by law, a 1099 will be issued. Please consult your CPA for tax reporting requirements.

How do you protect my information?

We do not collect any customer information on our website, nor do we sell it.

What is the process of selling my jewelry or coins to PHCJE?

Bring in the items you want to exchange for cash. We'll evaluate them for free, and if you agree with our offer, you'll need to provide a valid government-issued ID and a right thumbprint.

Do I need an appointment?

No, for most items, you can just walk in. However, for large collections and handbags, we recommend making an appointment.

Can I get a quote over the telephone?

No, we need to physically see your merchandise to provide an accurate valuation.

Why is my jewelry valued so much lower than what I paid for it retail?

Our offers are based on the item's actual value in the instant cash market, which differs from retail pricing where items can be considerably overpriced.

Do you do appraisals for insurance purchases?

No, we do not offer insurance appraisals.

How long are Pleasant Hill Coin & Jewelry Exchange loans?

Loans are for 4 months as per California state law, with a 10-day grace period.

Will a loan affect my credit?

We do not check or report any credit information since the loan is secured by the collateral.

Are loans confidential?

All transactions are private and confidential, although we report certain details to the California Department of Justice.

If I want to buy jewelry from you can I make payments?

Yes, we offer a popular 10 month layaway program with 10% down and no extra fees.

What types of jewelry do you sell?

We offer a diverse range of jewelry, including antique and vintage pieces, brand name jewelry, engagement rings, certified loose diamonds, and Native American jewelry.

Do you have watches for consignment?

Yes, we have a vast collection of brand name watches available for purchase and consignment, including Rolex, Cartier, and Patek Philippe.

What are your store hours?

We are open from Monday to Saturday, 10:00 AM to 5:00 PM, and closed on Sundays.

What types of jewelry do you buy?

We purchase a variety of items including gold, silver, platinum jewelry, diamonds, estate jewelry, coins, and luxury watches.

How does the appraisal process work?

You bring your items to us for a free appraisal, and our certified appraisers will evaluate them based on weight, purity, and condition. You'll receive a fair market offer instantly.

Do you provide immediate cash payments?

Yes, if you accept our offer after the appraisal, we pay you cash on the spot!

What types of items do you buy?

We buy sterling silver, rare coins, gold, platinum, jewelry, and paper money.

Do I need an appointment to sell my items?

Yes, please call us to make an appointment.

What are your business hours?

We are open Monday to Friday from 10 AM to 4 PM.

Do you offer free consultations?

Yes, we offer a free consultation; please call us to schedule.

What types of items do you buy and sell?

We buy and sell all precious metals, estate jewelry, fine watches, diamonds, gemstones, and unique collectibles.

How does your precious metal testing work?

We utilize high-tech X-ray fluorescence analysis that is non-destructive, ensuring your pieces remain intact and fully valued during evaluations.

Do I need an appointment to visit?

While appointments are not necessary, we recommend calling ahead to ensure personalized service.

Do I need an appointment to sell my valuables?

Walk-in customers are welcome, but if you have a larger collection or specialty item, it is recommended to schedule an appointment.

Are evaluations free?

Yes, all evaluations are free and there is no obligation to sell your valuables.

What types of items do you buy?

We purchase precious metal jewelry, coins, and even scrap metal.

What are your business hours?

We are open Tuesday through Friday from 10:00 AM to 4:00 PM.

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