What types of items do you accept for pawn or loan?

We accept various items including jewelry, luxury watches, electronics, and musical instruments.

What is the interest rate on loans?

We provide competitive interest rates, and we focus on keeping them low for our customers.

Do you charge for ring sizing?

When you purchase a ring from us, we will size your ring one time at no charge to you.

Do you offer jewelry repair?

Yes, we offer repairs on jewelry. We have a full service shop and can repair your jewelry.

How long does it take to create a custom piece?

Depending upon the complexity, usually 3-4 weeks.

Can you redesign my existing jewelry?

Yes! This is one of our specialties. We can use your stones to make you a new piece of jewelry.

What is the return policy at H Tim Williams Jewelers?

See our shipping and returns policies here.

Do all rings come in the same size or are there different sizes available?

If you do not see a size option you are looking for you can email us directly and we can work with you on getting the correct fit.

Is it possible to create a custom ring or piece of jewelry online?

If you do not see the specific ring and or band online, you can email us directly and we can work with you to design a custom piece.

Why do you measure jewelry in millimeters?

The millimeter is our standard unit of measurement for jewelry dimensions. By using millimeters, we can provide you with the most accurate height, width and length for your jewelry.

What determines a price of a diamond?

A diamond's value is determined by its carat weight, color, cut and clarity.

What is the difference between white gold + platinum?

White gold is pure gold that is mixed with alloys to give it a white color. Platinum is pure metal that is naturally white and much more durable and stronger than white gold.

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