What types of jewelry do you buy?

We buy all types of jewelry, including scrap gold, silver, and vintage pieces.

Do you provide a free estimate for my jewelry?

Yes, we offer free evaluations for your jewelry to help you understand its value.

What types of jewelry do you appraise?

We appraise estate, vintage, and antique jewelry, including bridal jewelry, watches, and collectibles.

Do you buy jewelry from sellers?

Yes, we purchase antique and vintage jewelry, gold, silver, and precious gems in any condition.

What are your business hours?

We are open Tuesday to Saturday from 11:00 AM to 5:00 PM, or by appointment.

What is the return policy?

You may return or exchange merchandise within 14 days, provided there are no signs of wear or tampering, and all tags must remain attached with the original receipt.

Do you offer engraving services?

Yes, we offer engraving on select merchandise. It usually takes up to ten business days for jewelry engraving.

Can I pick up my order in-store?

Yes, you can choose in-store pickup. You will be notified by email and text when your order is ready.

Do you ship orders outside the United States?

No, we only ship to verified addresses within the United States.

What are loose diamonds?

A loose diamond is a polished diamond that has not yet been mounted into jewelry.

Do you offer financing options?

Yes, special financing is available along with free no-interest layaway for purchasing loose diamonds or jewelry.

What types of items do you buy?

We buy a range from American & foreign coins, artwork, memorabilia, toys, sports cards, watches, and just about anything else you have.

Do you pay cash for items?

Yes, we always pay cash right on the spot after evaluating your items.

Can I make a private appointment?

Yes, we accept private appointments on Tuesdays.

What is estate, heirloom, or vintage jewelry?

Estate jewelry refers to any piece of pre-owned jewelry.

Should I clean the jewelry before sending it to you?

No, you do not need to clean the jewelry before sending it.

Is selling my jewelry to you confidential?

Yes, we handle family heirlooms and treasured possessions with sensitivity and confidentiality.

How much will it cost me to ship my items to Ross-Simons Selling-Fine-Jewelry?

Shipping to us is completely free as we provide an insured UPS shipping kit.

What if my shipment is damaged or lost?

You must ensure the declared value of your shipment is adequate and that UPS scans your label to track your package.

How does Ross-Simons assure the safety and security of my valuables?

We take full responsibility for your valuables once on our premises and ensure a secure environment.

Do I need an appraisal to sell you an item?

An appraisal is not necessary, but it can help provide details about the jewelry.

Do you offer financing options?

Yes, we provide flexible financing options to accommodate our customers' needs.

What is your jewelry repair process?

Our jewelry repair service involves a detailed inspection and then we will provide you with an estimate before beginning any work.

Does the Providence Diamond Co. quote prices over the phone?

No, we do not quote prices over the phone due to the variability of gold prices and the importance of evaluating each piece of jewelry individually.

What does 10k, 14k, 18k, and 24k gold mean?

10k gold has 41.7% gold content, 14k has 58.5%, 18k has 75%, and 24k is pure gold with a content of .9999.

How many grams are in a troy ounce of gold, silver, or platinum?

There are 31.103 grams in a troy ounce.

What is the most important factor in determining the price of a diamond?

Color and clarity are important, but the cut of the diamond determines 50% of its price.

How much has gold gone up in the last year?

Gold has increased as much as 50% in the past 12 months.

What factors determine how much you get per piece of jewelry?

Gold buyers primarily focus on the raw material value of the jewelry, overlooking labor costs and craftsmanship.

What types of items do you buy?

We specialize in buying gold, silver, diamonds, jewelry, coins, bullion, and dental gold. We also purchase designer pieces and vintage items.

Do you buy broken jewelry?

Yes! We buy all types of jewelry, including old, new, and broken pieces.

How can I find out your current hours?

Our hours may vary temporarily, so it's best to call us for the most up-to-date information.

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