What services do you offer?

We provide custom jewelry design, repairs, and appraisals for insurance purposes, alongside purchasing gold, silver, and platinum.

How long have you been in business?

OleTowne Jewelers has been serving the York and Lancaster communities for 50 years!

Can I design my own jewelry?

Absolutely! We specialize in custom designs to create unique, one-of-a-kind pieces.

Can I return my jewelry I bought from you?

Yes, we accept returns and exchanges for most items at full price if you contact us within 7 days of receiving your purchase. Items must be in unused condition and returned within 5 days. Original packaging and any certifications must be included.

Can you size my ring?

Definitely! We offer ring sizing services.

How much will it cost to size my ring?

The cost depends on factors like the number of stones and type of metal. Please bring your ring in for an accurate quote.

Does my jewelry come with a warranty?

Yes, we offer a free lifetime warranty against manufacturing defects for jewelry made in our studio, excluding estate and vendor pieces.

What is your shipping policy?

Items generally ship within 24 hours from the time of your order. Shipping costs vary depending on the items purchased.

Do you do house calls?

Yes, we offer house calls for gold buying and antique appraisal.

What are your store hours?

Our store hours are Monday to Friday, 11 AM to 4:30 PM, and Saturday from 11 AM to 3 PM.

What types of items do you accept?

We accept various items including tools, gold, silver, jewelry, firearms, electronics, and more.

Do you offer cleaning and repairs for jewelry?

Yes, we offer jewelry cleaning and repairs. You can drop off your items at any of our locations.

What are your hours of operation?

Our Harrisburg, Mechanicsburg, and Grantville locations are open from Monday to Saturday, 9:00 AM to 5:00 PM, and closed on Sunday.

What services do you offer for custom jewelry design?

We specialize in creating custom jewelry tailored to your personal style. Our team works with you to understand your vision and guide you through remounting stones or designing a new piece.

Do you offer financing options?

Yes, we provide various financing options to help you purchase your desired jewelry.

Do you do business during the week?

Ken is enjoying his semi-retirement. He does what he wants during the week, but he makes himself available every Wednesday and Saturday, as well as by appointment.

What is the difference between bullion and coins?

Coins are minted by or for a sovereign government, with a specific face value. Bullion is minted by private manufacturers. Bullion’s primary value is intrinsic, relying on the value of the metals they are made of.

What do you do with the scrap you buy?

It is at our discretion what we do with the scrap metal, but it is always our policy to offer the best prices we can for the items you are offering to sell.

If the price is always fluctuating, then how can you post a price all day on Saturday?

The commodities markets for metals close every Friday evening and reopen on Sunday afternoon. This makes Saturdays an ideal time to shop around and for us to sell without needing an up-to-the-minute price check.

No. Cash and carry is the best way to deal in commodities whose values can fluctuate by the minute.

We are scrappers. If you have a truly unique and valuable piece of jewelry, then we may not be the best place to sell it.

If I am looking for a particular coin can I give you my information and get a call when you get one?

We do not keep a list or make calls. Shop early, shop often. Everything turns up eventually.

What is a 'spot' price?

Commodities, like gold and silver, are traded on the open market much like company stocks. The spot price represents the best average price between what is being bought and sold, just like a stock price.