How does the loan process work?

Once you submit the online application, we will verify certain information and notify you through email if you're approved and the amount for which you qualify. If approved, you'll need to read and electronically sign your loan agreement to finalize the loan offer.

How do I qualify for a loan?

To qualify, you must be at least 21 years old, receive consistent income from a reliable source, have a checking account set up to receive direct deposits, and have not filed for bankruptcy.

How soon will I receive my money?

Loan applications processed and approved by 2:00 PM CST on any business day will be funded the same day. Applications approved after this time will be funded by the next business day, barring any unforeseen delays.

What type of bank account is required?

Applicants must have an open checking account in good standing that can receive direct deposits.

When will my loan payments be due?

Payments will be due weekly, bi-weekly, or semi-monthly aligned with your payroll deposit dates over a period of one year.

How do I make loan payments?

The most common method is to schedule electronic payments on your due dates. Alternative arrangements can be detailed in your loan agreement.

What if I can't make a payment?

If you anticipate insufficient funds, contact us no later than three (3) business days before the payment date to arrange alternatives.

What should I do if I changed my mind?

You have 24 hours after the Effective Date on your loan agreement to cancel. Please contact us to guide you through this process.

What is the difference between installment loans and payday loans?

While the application process is similar for both, payday loans are due in full on your next pay date, whereas installment loans allow repayment over time with fixed payments.

Is help available if I have more questions?

Yes, the South Branch Lending customer service team is available to assist with inquiries from current or prospective customers.

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