What financing options are available?

We offer custom in-house financing with 0% options to fit your budget.

Is there a warranty on your jewelry?

Yes, every diamond piece comes with a free lifetime warranty.

Can I upgrade my diamond after purchase?

Absolutely! We offer a lifetime upgrade on loose diamonds purchased from our store.

What types of items do you accept for consignment?

We accept a wide range of items including antiques, collectibles, jewelry, and more. Your items and prices are set by you.

How does the estate liquidation process work?

We handle every aspect of the estate liquidation process from initial removal to final cleaning, ensuring maximum returns for your estate.

Do you offer pickup services for items being sold?

Yes, we offer pickup services for items that you wish to sell at our center.

What are the costs associated with renting booth space?

Booth space starts as low as $45, with consignment fees as low as 35%.

What services do you offer?

We provide precious metal refining, including melt, thermal reduction, chemical refining, and expert assay services.

How long does the refining process take?

We offer industry-leading turnaround times to ensure you get your results as quickly as possible.

What methods do you use for assay?

We utilize the fire assay method, which is known for its superior accuracy and reliability.

What types of products do you offer?

We specialize in gold and silver coins, bars, and bullion, available for purchase online or in person.

Is there free shipping for orders?

Yes, we offer free shipping on orders over $1500.

How can I contact customer support?

You can call us at 617-564-1630 or email info@ploutosgoldandsilver.com.

What are your business hours?

Our hours are Monday to Saturday, 9:00 AM to 5:00 PM, and we are closed on Sundays.

What types of electronics do you buy?

We purchase a wide variety of electronics including smartphones, laptops, gaming consoles, and other devices.

Do you offer cash immediately?

Yes, we provide cash on the spot for your electronics.

What are your business hours?

We are open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Sunday.

Do I need an appointment for appraisals?

No, walk-ins are welcome! We're open Monday through Saturday from 9:30 am to 5 pm.

What is the cost of an appraisal?

We charge a base fee of $35 for the first item, and for additional items, the cost is $15 per item.

Do I need an appointment to bring in jewelry, gold, or silverware to sell?

No, walk-ins are welcome! We're open Monday through Saturday from 9:30 am to 5 pm.

What is the turnaround time for engravings & repairs?

The turnaround time can vary; please contact us or visit our store for a more accurate estimate.

Are repairs done on premises?

Absolutely! Our skilled jewelers handle repairs on-site, ensuring your jewelry remains in our care throughout the process.

What types of items does Milano Jewelry buy?

We buy a wide range of items, including gold, silver, platinum jewelry, diamonds, high-end watches, and more. We accept items in any condition, from brand new to broken pieces.

How do you determine the value of my jewelry?

Our valuation process is thorough and based on current market prices, the purity and weight of the metal, and the quality of diamonds and gemstones assessed through the 4 C’s: Color, Cut, Clarity, and Carat weight.

Can I get my jewelry repaired even if I didn't buy it from Milano Jewelry?

Absolutely! We offer repair services for all types of jewelry, regardless of where it was purchased.

Do you offer appraisals for insurance purposes?

Yes, we provide professional appraisal services to help you insure your jewelry at its current market value.

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