What types of items do you buy?

We actively buy precious metals, scrap gold, platinum, old jewelry, collections of coins, rare coins, and more.

What are your store hours?

We are open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. We are closed on Sundays.

Do you offer shipping for orders?

Yes, we ship via USPS, and the rate is determined by the weight and content value.

What types of events do you host at Patenaude Jewelers?

Patenaude Jewelers hosts a variety of in-store jewelry events, including special discount sales and informative experiences related to jewelry.

When are the special sale events?

We have special sale events around holidays such as Christmas, Valentine's Day, Mother's Day, and an August Tax-Free Sale.

Can I find discounts on jewelry during events?

Yes, customers can take advantage of special discounts and featured product offerings during our events.

How can I get updates about upcoming events?

You can join our email list to receive updates about our latest events and sales.

Do most pawn customers lose their merchandise?

On average, about 85 percent of all pawn loans are repaid. Many customers return repeatedly because pawnbrokers offer non-recourse loans, which only rely on the item pledged.

Are pawnshops regulated?

Yes, pawnbrokers are governed by federal laws applicable to financial institutions, including the Patriot Act and the Truth in Lending Act.

How can I ensure the items I buy at a pawn store aren’t stolen?

Less than 0.1% of pawned items are identified as stolen. Customers must provide ID and descriptions of items, which are reported to law enforcement, reducing the chances of stolen merchandise.

How is the value of my item determined?

The value is based on its appraised worth, condition, and current marketability. Differing items are assessed using various tools and methods.

What happens if I fail to redeem my pawn?

If you do not repay the loan, your item will be put up for sale. However, your credit will not be affected as pawn transactions are not reported to credit agencies.

What types of rings do you offer?

We offer a variety of engagement rings, wedding bands, fashion rings, and specifically crafted Cape Cod Rings.

Do you offer a warranty on your jewelry?

Yes, we provide a lifetime warranty on our jewelry, ensuring your purchase is protected.

Do you offer financing options?

Yes, we provide flexible financing options to accommodate our customers' needs.

What is your jewelry repair process?

Our jewelry repair service involves a detailed inspection and then we will provide you with an estimate before beginning any work.

What types of products do you offer?

We specialize in gold and silver coins, bars, and bullion, available for purchase online or in person.

Is there free shipping for orders?

Yes, we offer free shipping on orders over $1500.

How can I contact customer support?

You can call us at 617-564-1630 or email info@ploutosgoldandsilver.com.

What are your business hours?

Our hours are Monday to Saturday, 9:00 AM to 5:00 PM, and we are closed on Sundays.

What types of items do you buy?

We purchase gold, silver, platinum jewelry, gold scrap, silver flatware, and diamonds.

Do I need an appointment to sell my jewelry?

While appointments are not necessary, it's recommended to call ahead for a smoother experience.

How do you determine the value of my items?

We evaluate each item based on current market prices, condition, and craftsmanship.

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