Can I cancel my order?

Once an order number is created, all prices become locked-in and binding. Canceling may result in liquidation fees as per our Terms of Sale.

Does tarnish, scratches or dents affect the value of my bullion? Should I clean it?

Never clean bullion unless you're certain of its value. Blemishes like tarnish or scratches are common and do not affect its worth as value is based on metal weight and purity.

What do I do if my shipment is damaged?

Refer to our Terms of Sale for steps regarding damaged shipments. We will re-ship your order after the damaged package is returned.

What is the cash discount?

The cash discount applies to payments made via methods other than Credit Card and PayPal and is reflected in listed prices.

When can I expect my order to ship?

Shipping is scheduled based on payment receipt, and delays may occur depending on payment type and outstanding orders.

Why won’t you accept my credit card?

We only process credit cards with Verified by Visa and MasterCard SecureCode for security reasons; consider using PayPal for payments.

Do you insure your shipments?

All packages are insured, tracked, and require a signature upon delivery, using pseudonyms on the return address for security.

Why do I have to wait for my payment to clear?

To prevent fraud, we require an extended period for banks to confirm the legitimacy of funds before processing orders.

What types of jewelry do you buy?

We buy vintage costume jewelry, including brooches, pins, bracelets, jewelry sets, enamel jewelry, and colored rhinestone jewelry. We also consider entire estate lots.

Do I need to come to your location to sell my jewelry?

No, we offer services where we can come to your home for evaluations and purchases, especially within a 25-mile radius of Dearborn Heights, MI.

What if my jewelry is unsigned?

We purchase both signed and unsigned pieces of jewelry.

Are there any specific brands you look for?

Yes, we are particularly keen on brands such as Bogoff, Ciner, Hattie Carnegie, Coro, Swarovski, and more.

What types of items can I pawn or sell?

Mike's Pawn Shop accepts a wide range of items, including jewelry, electronics, musical instruments, collectibles, and more.

Do you offer any warranties on items sold?

Yes, we provide limited warranties on certain items, particularly electronics and jewelry. Please inquire at the shop for details.

Is there a limit to the amount I can borrow?

The amount you can borrow depends on the appraised value of the items you bring in. Generally, we provide loans up to 70% of the item's value.

What types of jewelry do you offer?

We offer a wide variety of fine jewelry, including engagement rings, wedding bands, necklaces, bracelets, earrings, and custom-designed pieces. We also specialize in diamonds, gold jewelry, and repairs.

Do you offer custom jewelry design services?

Yes! We offer custom jewelry design services to create one-of-a-kind pieces tailored to your style and preferences. Our expert Dearborn jewelers work with you to bring your vision to life.

How can I sell my gold for cash?

We offer a straightforward process to sell your gold for cash. Simply bring in your unwanted gold jewelry, and we will evaluate its value and provide you with a fair offer.

Are the diamonds in your jewelry authentic?

Absolutely! All our diamonds are authentic, and we provide certifications for many of them. We offer only the finest quality diamonds, ensuring you receive beautiful, conflict-free stones.

Do you offer a warranty on your jewelry?

Yes, we offer a warranty on all jewelry purchased from Ace Diamond Jewelers. The warranty covers defects in craftsmanship and ensures your jewelry remains in excellent condition.

How can I care for my jewelry to keep it looking new?

To keep your jewelry looking its best, avoid exposing it to harsh chemicals, perfumes, or lotions. Regular cleaning and polishing are essential, and we offer complimentary cleaning with every repair.

What is pawning & how does it work?

Pawning is the quickest and easiest way to borrow money without hassles of credit checks and lengthy applications. You receive a cash loan against an item, and the pawnbroker keeps it until you pay back the loan with applicable interest.

Is a credit check required for pawning?

No credit checks are required since pawn loans are based on the value of your collateral item, not your credit rating.

Do pawn shops take old & broken jewelry?

Yes, we accept jewelry in any condition because precious metals retain their value.

What items can be pawned or sold at a pawn shop?

We accept items like gold and silver jewelry, coins, luxury watches, electronic devices, musical instruments, and power tools among others.

What happens if I am unable to pay the pawn loan?

You can renew your loan or allow it to expire and the pawn store will take ownership of your item to sell.

Can someone else make a payment for my pawn loan or pick up my item?

Yes, anyone can pay your loan, but only the original pledgee can retrieve the item.

Are loan transactions secure & confidential?

Yes, pawn shops are regulated at local, state, and federal levels to ensure security and confidentiality.

What is the maximum period for a pawn loan?

The maximum term is 90 days, with options to renew every 90 days.

How can I pay for purchases & loans at a pawn shop?

Loans must be paid off in-store with cash, but they can be renewed through our app using a debit card. Purchases can be made using cash or debit/credit cards.

What is the pawning procedure?

Bring your item for appraisal, produce a valid ID, sign documents, and receive cash.

What is your military discount?

We proudly offer a 20% discount to all active duty military members as a token of appreciation for their service.

What are your holiday hours?

Our holiday hours vary; please check our website or contact us for specific dates and times during the holiday season.

What items do you buy?

We buy gold, silver, diamonds, platinum, jewelry, coins, and household items.

Do I need an appointment to sell my items?

No appointment is necessary, but you can call us to arrange a time that works best for you.

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