What is the pawn process at City Pawn Detroit?

The pawn process involves bringing in your item for a free evaluation, agreeing on a loan fee, and then you can either recover your item after paying the loan amount with interest or pay the interest to extend the loan.

What services do you offer?

We offer a variety of services including pawn loans, buying and selling valuable items, jewelry design and repair, watch repair, and layaway payments with 0% interest.

When will my order ship?

Your order will ship within 2-8 business days.

What happens if I need to return an item?

Returns must be received within 30 days of purchase and will be subject to a 20% restocking fee. Refunds will be issued once the item is received back. Customers will be responsible for all shipping costs.

How do I pick up my item?

You will pick up any local purchases from the designated location shown at the time of purchase. We have 5 locations - Detroit, Pontiac, Hazel Park, Lincoln Park and Southgate. If you are unsure of which location please call 313.345.4000 ext. 221 to reach our eCommerce headquarters. State issued picture ID matching your order must be presented upon picking up your item. Credit Card purchases will need to be verified and approved through a fraud check analysis before item may be picked up. PayPal payments must show a verified username for pickup.

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