What services do you offer?

At The Gold Depot, we offer a variety of services including custom jewelry design, jewelry appraisals, repairs, and gold buying for cash.

Do you provide financing options?

Yes, we offer low interest financing on all services and products. Contact us for current rates and approvals.

How long does jewelry repair typically take?

While turnaround times can vary, we aim to complete repairs as quickly as possible, often in just a few days.

Do I really need a signature capture pad, a fingerprint reader, barcode scanner and a webcam or scanner to get started?

The various hardware devices are helpful but not required. All you really need to get started is our software. You can continue capturing signatures, fingerprints, and identification card details manually, and if you want to use your own digital camera to document pictures of merchandise, that is also supported. Most customers find these added hardware invaluable and will want to integrate them into their point of sale.

I run a wholesale precious metals refinery not a retail gold buying store. Will your software work for me too?

Yes, the software is flexible and can be set up to support your requirements as a refinery or consolidator, including supporting recurring customers, check-in weights, and inventory tracking.

How does your software get live spot prices?

The software uses a configurable 'screen scraping' system to extract live pricing data from any web source that you configure, allowing real-time pricing updates during market hours.

We also buy diamonds, gemstones, watch batteries, buffing, bench sweeps and other material. Will your software work for those?

Yes, the software supports an unlimited product database that can be configured for virtually any product you buy.

Does your software help me comply with the legal requirements of retail gold buying?

Yes, the software helps organize and report purchases, ensuring compliance with legal requirements such as holding periods.

I want to use my own payout and settlement formulas. Will your software work with my special formulas?

Yes, you can configure payout settlement formulas by product, customer type, and metal type to meet your specific needs.

Can I use the software if I live outside the USA?

Yes, the software supports multiple currencies and is internationalized.

How can I obtain support when I am in another time zone?

Support is available via email, telephone, and internet remote control, with some evenings and weekends covered.

What do I get on the free trial license?

You can use all of the services for 30 days free, including point of sale software and supporting tools.

What is the cost to use the software?

Pricing details are available on the pricing page to review.

What do I do after my 30-day trial?

To purchase, you will need to buy a yearly license which includes updates and support.

Can I use the software with my Mac?

Yes, but you will need a compatible Intel Mac and a version of Windows installed.

What types of items are available for auction?

We offer a wide variety of items including real estate, vehicles, industrial equipment, and personal goods across multiple categories such as electronics, furniture, and collectibles.

How do I register for bidding?

To participate in bidding, you must create an account on our website. Registration is quick and free.

What payment methods do you accept?

We accept various credit cards including Visa, MasterCard, and American Express for your convenience.

What is the return policy?

We offer a 15-day return policy for a full refund or exchange if the item is in new, unused condition. Custom items are non-returnable, but we will work to resolve any issues.

How long does shipping take?

All purchases over $150 are eligible for free 2-3 day shipping via US Postal Service Priority Mail. Orders over $500 receive an upgrade to Priority Express 1-day service.

What is Cash Quick Gold-Silver?

Cash Quick Gold-Silver is a business specializing in buying and selling gold, silver, coins, diamonds, jewelry, comic books, and sports trading cards.

What are your hours of operation?

We are open Monday to Friday from 10 AM to 6 PM and Saturday from 10 AM to 3 PM. We are closed on Sundays.

How can I contact Cash Quick Gold-Silver?

You can contact us by calling 810-232-7764 or 810-232-7798 during our business hours, or by using our contact form on the website.

What items do you buy and sell?

We buy and sell various items including gold, silver, coins, diamonds, jewelry, old US paper money, comic books, and sports trading cards.

What should I do if I have more questions?

If your questions are not answered on our FAQ page, please feel free to reach out to us directly via phone or our contact form.

What items do you typically accept for pawning?

We accept a wide variety of items, including gold, jewelry, electronics, musical instruments, and collectibles.

How does the collateral loan process work?

You bring in your item, we appraise it, and then offer you a loan based on its value. You can redeem the item by paying back the loan plus interest.

Are there any hidden fees?

No, we are transparent about our fees and interest rates, which will be explained to you before you accept the loan.

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