Can I return my jewelry I bought from you?

Yes, we accept returns and exchanges for most items at full price if you contact us within 7 days of receiving your purchase. Items must be in unused condition and returned within 5 days. Original packaging and any certifications must be included.

Can you size my ring?

Definitely! We offer ring sizing services.

How much will it cost to size my ring?

The cost depends on factors like the number of stones and type of metal. Please bring your ring in for an accurate quote.

Does my jewelry come with a warranty?

Yes, we offer a free lifetime warranty against manufacturing defects for jewelry made in our studio, excluding estate and vendor pieces.

What is your shipping policy?

Items generally ship within 24 hours from the time of your order. Shipping costs vary depending on the items purchased.

Do you do house calls?

Yes, we offer house calls for gold buying and antique appraisal.

What are your store hours?

Our store hours are Monday to Friday, 11 AM to 4:30 PM, and Saturday from 11 AM to 3 PM.

What services do you offer for custom jewelry design?

We specialize in creating custom jewelry tailored to your personal style. Our team works with you to understand your vision and guide you through remounting stones or designing a new piece.

Do you offer financing options?

Yes, we provide various financing options to help you purchase your desired jewelry.

What items do you buy and sell?

We buy and sell a variety of items including rare coins, fine jewelry, diamonds, and precious metals.

Do you offer appraisals?

Yes, we provide free appraisals for your items at our showroom.

Where are you located?

We have locations in Hamburg and Southampton, PA.

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