What is GemsNY's return policy?

GemsNY offers a 30-day return policy on all orders. Items must be unworn and in original condition.

Do you offer free shipping?

Yes, GemsNY provides free shipping on all domestic orders.

Can I customize my jewelry?

Absolutely! We offer a range of customization options for rings, pendants, and more.

What items can I pawn for cash?

You can pawn jewelry, watches, electronics, collectibles, instruments, and more. It's best to contact us or visit to check specific items.

How does the pawning process work?

You provide an item, and we evaluate its worth. Based on the evaluation, we offer you a loan amount. If you repay the loan with interest, you can get your item back.

Do you buy items outright?

Yes, we also purchase items directly from customers. Please bring your items in for an evaluation.

Are there any hidden fees?

No, we pride ourselves on transparency. All fees and interest will be clearly explained before you finalize your pawning agreement.

What type of collectibles do you buy?

We buy all types of antiques and collectibles, including vintage toys, coins, jewelry, sports memorabilia, stamps, and more.

Can I schedule an appointment?

Yes, we invite customers to schedule an appointment by calling (201) 286-9990.

What services do you offer?

We provide appraisal services for a variety of items including antiques, artworks, musical instruments, jewelry, and estate liquidation.

What is the process for getting an appraisal?

You can contact us to schedule an appointment. Please bring the items you want appraised, and our experts will evaluate them.

Do you accept appointments for estate liquidations?

Yes, we operate on an appointment-only basis for estate liquidations to ensure personalized service.

Can I order a custom-designed piece of jewelry?

Yes, we offer custom-designed jewelry services. Contact us to discuss your ideas and preferences, and we will work with you to create a unique piece.

Do you offer international shipping?

Yes, we offer international shipping. Please note that additional charges such as customs duties, taxes, and fees may apply for international orders.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

What is your return policy?

We have a flexible return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange.

Are the products on your website genuine?

Yes, all the products sold on our website are genuine and sourced from reputable suppliers.

Do you offer engraving services?

Yes, we offer engraving services for select products. You can personalize your jewelry with names, initials, dates, or special messages.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us immediately. However, once an order is shipped, it cannot be canceled or modified.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a special touch to your purchases.

Do you offer repair services for jewelry?

Yes, we offer repair services for jewelry purchased from our store.

Are there any warranties on your products?

Yes, certain products may come with warranties. Please check the product description or contact us for warranty information.

What services do you offer?

We provide various business debt relief services including debt consolidation, merchant cash advance settlement, and bankruptcy alternatives.

How do I get started?

Contact us for a free consultation where we will assess your financial situation and provide tailored solutions for your needs.

Is the consultation free?

Yes, our consultations are entirely free of charge with no obligation.

What products do you buy and sell?

We buy and sell a wide range of items including antiques, jewelry, electronics, collectibles, musical gear, and more.

What is your return policy?

Our return policy allows for returns within a specified period, generally with a receipt.

Do you provide appraisals?

Yes, we offer appraisals for various items to help determine their market value.

How can I contact the pawn shop?

You can reach us at our contact number: 347-523-3543.

Where are you located?

We are located at 400 E Gun Hill Rd.

What types of items do you buy?

We buy gold, diamonds, coins, jewelry, watches, and a range of collectibles including vintage items and estate jewelry.

Do you offer free consultations?

Yes, we offer free consultations and welcome walk-in customers.

Where are you located?

We are located at 170 Main Street, Lodi, NJ 07644, across from ShopRite.

What are your business hours?

Our business hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. We are closed on Sundays.

What services do you offer?

We offer jewelry repair, cash for gold, cash for silver, and a wide selection of jewelry.

How long does jewelry repair take?

Repair times vary depending on the job, but we strive to return your jewelry as quickly as possible.

Do you buy silver and gold?

Yes, we pay top dollar for gold, silver, coins, jewelry, and watches.

What are your business hours?

Our business hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and we are closed on Sundays.

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