Can I order a custom-designed piece of jewelry?

Yes, we offer custom-designed jewelry services. Contact us to discuss your ideas and preferences, and we will work with you to create a unique piece.

Do you offer international shipping?

Yes, we offer international shipping. Please note that additional charges such as customs duties, taxes, and fees may apply for international orders.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

What is your return policy?

We have a flexible return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange.

Are the products on your website genuine?

Yes, all the products sold on our website are genuine and sourced from reputable suppliers.

Do you offer engraving services?

Yes, we offer engraving services for select products. You can personalize your jewelry with names, initials, dates, or special messages.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us immediately. However, once an order is shipped, it cannot be canceled or modified.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a special touch to your purchases.

Do you offer repair services for jewelry?

Yes, we offer repair services for jewelry purchased from our store.

Are there any warranties on your products?

Yes, certain products may come with warranties. Please check the product description or contact us for warranty information.

What products do you buy and sell?

We buy and sell a wide range of items including antiques, jewelry, electronics, collectibles, musical gear, and more.

What is your return policy?

Our return policy allows for returns within a specified period, generally with a receipt.

Do you provide appraisals?

Yes, we offer appraisals for various items to help determine their market value.

How can I contact the pawn shop?

You can reach us at our contact number: 347-523-3543.

Where are you located?

We are located at 400 E Gun Hill Rd.

What services do you offer?

We offer jewelry repair, cash for gold, cash for silver, and a wide selection of jewelry.

How long does jewelry repair take?

Repair times vary depending on the job, but we strive to return your jewelry as quickly as possible.

Do you buy silver and gold?

Yes, we pay top dollar for gold, silver, coins, jewelry, and watches.

What are your business hours?

Our business hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and we are closed on Sundays.

What kinds of items can I sell?

You can sell gold, jewelry, diamonds, watches, and other valuable items.

Do you offer appraisals?

Yes, we provide free appraisals for your valuables.

How do I prepare my items for sale?

Clean your items and bring any relevant paperwork if available to help with the appraisal.

How does the process work?

When you come to our location, we’ll analyze your jewelry in front of your presence, ensuring transparency throughout the process.

We pay according to current market conditions to ensure you get the best value for your valuables on the spot.

The easiest way to start is by visiting our store at 760 Main St. New Rochelle, NY 10805 or by making an appointment by calling 914.636.1302.

What types of items do you purchase?

We buy a wide range of items including consumer goods, business merchandise, collectibles, electronic devices, tools, and much more.

Do you come to pick up items?

Yes, we offer free pick-up of items from your home or business for your convenience.

Is there a minimum value for items?

We typically purchase items with an estimated value of at least $50.00.

What kind of jewelry do you offer?

We provide a wide selection of custom-made and pre-made jewelry pieces to fit various budgets and preferences.

Are you open on weekends?

Yes, we are open Saturday from 10:00 AM to 06:00 PM, but we are closed on Sundays.

Can I make a custom jewelry request?

Absolutely! We specialize in creating unique, one-of-a-kind jewelry pieces tailored to your specific style.

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