What types of items do you buy?

We buy a wide range of items including jewelry, watches, electronics, and valuable collectibles.

Do you offer free appraisals?

Yes, we provide free appraisals for your valuable items before making an offer.

What are your business hours?

Our hours are Monday to Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 3:30 PM. We are closed on Sundays.

What types of items do you buy?

We purchase gold, diamonds, fine art, antique artifacts, jewelry, and memorabilia among other collectibles.

Do I need to make an appointment?

Yes, visits are by appointment only. Please call us to set up a time.

What is your appraisal process like?

We provide instant appraisals, ensuring our clients receive individual attention and high-quality service.

What should I consider when choosing a diamond for my setting?

When choosing a diamond for your setting, consider the cut, carat, shape, color, and clarity to ensure a perfect match.

Can I sell my gold or jewelry at Doerner Jewelers?

Yes, Doerner Jewelers offers services to buy gold, jewelry, and coins for cash or trade.

Which are the best products to buy?

Choosing the right products depends on individual preferences and investment strategies. We recommend buying the most liquid items with low premiums.

Do I have to pay tax on my investment in bullion?

No taxes are collected outside California. In California, large sales of silver and gold over $1500 are non-taxable.

Is there a charge to ship items to me?

Yes, shipping charges range from $15 to $40 depending on package value and weight.

How long does it take to get my bullion from you?

Typically shipped within 1-2 business days after payment clearance, with delivery taking 1-7 days.

What is your Market Loss Policy?

Once an order is confirmed, the price is locked and cannot be canceled without a fee. Any market loss due to cancellations is your responsibility.

How do you send my bullion to me?

Your bullion is shipped insured and requires a signature upon delivery.

When can you lock in my price?

Prices are locked when the order is placed and guaranteed by credit card payment within one business day.

What forms of payment do you accept?

We accept cashiers checks, wire transfers, personal checks, and cash (up to $10,000).

What types of items do you buy?

We purchase gold and silver jewelry, sterling silver flatware, coins and bullion, and dental gold.

Do you offer in-home appointments?

Yes, we make house calls and offer private appointments at your home or other locations.

What areas do you serve?

We proudly serve clients in Illinois and Florida.

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