What types of gold do you buy?

We purchase all types of gold in any condition including jewelry, coins, and dental gold.

Do you offer free appraisals?

Yes, we offer free appraisal quotes for your items.

What are your business hours?

We are open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. We are closed on Sundays.

Are appointments required or are walk-ins allowed?

Walk-ins are welcomed! It’s also best to come in-store to see our latest designs and up-to-date pricing.

Are you open on weekends?

Yes, we are open every day from 10:00 AM to 7:30 PM.

Where does your gold come from?

We get our gold straight from Singapore and Dubai. Only guaranteed 22kt and hand-selected items for our customers.

Do you carry Ruby and other precious stone items?

Yes, we have a wide selection of precious stone jewellery including Ruby and Yellow Sapphire.

Do you buy gold? Do you buy old coins?

Yes, we buy gold in all forms, including gold bars and broken jewellery. Bring your items for a quote.

Do you make custom name pendants?

Yes, we make custom name pendants in 22kt gold.

Do you offer ring resizing?

Yes, we can measure your ring size and provide you a quote for resizing.

What is your exchange policy?

You may exchange items within 14 days as long as they are in the same condition. See our Exchange Policy for details.

Do you provide jewellery repair services?

Yes, we offer repairs. Please bring your items in-store for a quote.

What type of items do you buy?

We purchase gold, diamonds, jewelry, Rolex watches, and more.

How does the process work?

Simply contact us to get an instant quote. We'll come to you to assess and make an offer.

Are any of your products taxable?

No, all pure bullion products sold by Canadian PMX are currently non-taxable in Canada.

What products do you sell?

We offer a variety of bullion coins and bars from the Royal Canadian Mint and other mints, as well as collectables and rare coins.

What is your Market Loss Policy?

Failure to complete transactions or changing orders may incur a penalty based on market fluctuations and a minimum $50 fee.

Can I cancel my sale to Canadian PMX?

No, once you’ve sold metals to us, the agreement is binding and cannot be changed.

Do I need to show ID when selling personally?

Yes, valid government-issued photo ID is required for any sales.

Can I sell my precious metals to Canadian PMX?

Yes, you can sell your metals either in person at our store or by booking a sale over the phone.

Is my order insured while in transit?

Yes, all shipments from Canadian PMX are fully insured while in transit.

What payment methods do you accept?

We accept cash, cheques, debit, e-transfers, bank drafts, and wire transfers.

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