What types of metal do you handle?

We mainly deal with gold, silver, platinum, and palladium for our services in Toronto and overall Canada.

What metals do you accept for processing or purchase?

We don't accept jewelry or metals other than gold, silver, platinum, or palladium for processing or purchase.

What do I need to do if I want to send in scrap to be refined and have never worked with 24 Gold before?

You just have to bring your scrap to our shop at the heart of Toronto's jewelry district, and we will complete the refining process.

How should I ship my Gold and Silver to you?

You must call +1 (855) 214-2442 to initiate the process and then ship your package through secure courier services.

Can I deliver my Precious Metal scrap to you personally?

Yes, you can personally visit our store at 221 Victoria St Suite 312, Toronto, Ontario.

What types of jewellery do you offer?

We offer a wide array of jewellery including rings, necklaces, bracelets, earrings, and custom designs involving precious metals and gemstones.

Do you provide jewellery repair services?

Yes, we offer professional jewellery repair services including watch repairs.

What is your return policy?

You can return unworn items within 30 days of purchase with receipt for a full refund.

Can I get a custom piece designed?

Absolutely! We specialize in custom designs. You can consult with our experts to create a unique piece.

How long does the process take?

Customers typically receive primary approval within 5 minutes of applying, with cash available immediately either via email or directly into their checking account by the end of the day.

What is a Payday Loans or Cash Advance?

A payday advance is an unsecured, short-term cash loan intended to cover unexpected expenses, avoiding late payment penalties.

Are all loans approved?

Most loans are approved, but some may not if there's insufficient information or due to credit risk.

How are fees established?

Fees are competitive and comply with relevant provincial and federal laws, and there are no hidden fees.

How is the payday cash advance loan amount determined?

The loan amount is regulated by law, ranging from $100 to $1500, and is based on your current income and repayment history.

How soon do I have to pay back the loan?

Loans are generally repaid at your next paycheck, but can be repaid earlier without penalties.

What if I can’t repay the payday loan in full on my due date?

Different payment options are available, and you can discuss them with your loan consultant.

How long does the process take?

Customers typically receive primary approval within 5 minutes of applying, and cash can be accessed within 20 minutes or by the end of the day through an email money transfer.

What is a Payday Loan?

A payday loan is a short-term, unsecured cash advance intended to cover unexpected expenses until your next paycheck.

How are fees established?

Fees are competitive and comply with both provincial and federal laws, with no additional application fees apart from the loan fee outlined in your documents.

Can I borrow additional money before paying off my previous loan?

Yes, you can borrow more money as long as you do not exceed your limit based on your income and repayment history.

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