Do you report my purchases to the government?

For most transactions, Pinehurst Coins does not report your precious metals purchase details with the government. However, Pinehurst Coins has a reporting obligation when cash or related cash payments surpass $10,000 within a 24-hour period.

What forms of payments are accepted?

We accept BitCoin, Visa, Mastercard, Discover, PayPal, Bank Wire, Personal Check and Money Orders (some restrictions may apply).

Can you hold an item until I am able to purchase it?

We are unable to hold or reserve items without payment in full.

What are your requirements for a wire purchase?

Wire purchases require a 10% credit card authorization to hold the order. Please visit our Payment Methods page for more information.

Do you charge sales tax?

We collect sales tax on purchases made within North Carolina and by the buyer’s order destination state. Please be aware that the sales tax applied to your purchase is determined by the shipping destination for your bullion, not necessarily your residential address.

How will I know if my order went through?

After placing your order, you will be redirected to a page confirming your order has been received. You will then receive an order confirmation email with your order number, payment details, shipping information, and a list of items ordered.

When will my item ship?

In most cases, with the exception of 'Presale' items, your order will ship within 5 business days; however, due to insurance reasons not all inventory is stored at our facility, and additional shipping times may occur.

Where do we ship and how much does shipping cost?

We are pleased to offer complimentary shipping on all U.S. orders over $199.00. Please note that we currently do not ship internationally, and we apologize for any inconvenience this may cause.

Do I need to set up an account?

No, you may check out as a guest, however, we do encourage you to create an account so that you have a record of your orders.

Can I return my coin?

All bullion items are final sale. If you are unsatisfied with your purchase, please contact Pinehurst Coins for assistance. All non-bullion items can be returned and/or exchanged if you call us within three (3) days of delivery of your order.

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