What is estate, heirloom, or vintage jewelry?

Estate jewelry refers to any piece of pre-owned jewelry.

Should I clean the jewelry before sending it to you?

No, you do not need to clean the jewelry before sending it.

Is selling my jewelry to you confidential?

Yes, we handle family heirlooms and treasured possessions with sensitivity and confidentiality.

How much will it cost me to ship my items to Ross-Simons Selling-Fine-Jewelry?

Shipping to us is completely free as we provide an insured UPS shipping kit.

What if my shipment is damaged or lost?

You must ensure the declared value of your shipment is adequate and that UPS scans your label to track your package.

How does Ross-Simons assure the safety and security of my valuables?

We take full responsibility for your valuables once on our premises and ensure a secure environment.

Do I need an appraisal to sell you an item?

An appraisal is not necessary, but it can help provide details about the jewelry.

Do you offer financing options?

Yes, we provide flexible financing options to accommodate our customers' needs.

What is your jewelry repair process?

Our jewelry repair service involves a detailed inspection and then we will provide you with an estimate before beginning any work.

Does the Providence Diamond Co. quote prices over the phone?

No, we do not quote prices over the phone due to the variability of gold prices and the importance of evaluating each piece of jewelry individually.

What does 10k, 14k, 18k, and 24k gold mean?

10k gold has 41.7% gold content, 14k has 58.5%, 18k has 75%, and 24k is pure gold with a content of .9999.

How many grams are in a troy ounce of gold, silver, or platinum?

There are 31.103 grams in a troy ounce.

What is the most important factor in determining the price of a diamond?

Color and clarity are important, but the cut of the diamond determines 50% of its price.

How much has gold gone up in the last year?

Gold has increased as much as 50% in the past 12 months.

What factors determine how much you get per piece of jewelry?

Gold buyers primarily focus on the raw material value of the jewelry, overlooking labor costs and craftsmanship.

What types of products do you offer?

We specialize in gold and silver coins, bars, and bullion, available for purchase online or in person.

Is there free shipping for orders?

Yes, we offer free shipping on orders over $1500.

How can I contact customer support?

You can call us at 617-564-1630 or email info@ploutosgoldandsilver.com.

What are your business hours?

Our hours are Monday to Saturday, 9:00 AM to 5:00 PM, and we are closed on Sundays.

What types of electronics do you buy?

We purchase a wide variety of electronics including smartphones, laptops, gaming consoles, and other devices.

Do you offer cash immediately?

Yes, we provide cash on the spot for your electronics.

What are your business hours?

We are open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Sunday.

What types of items do you buy?

We purchase gold, silver, platinum jewelry, gold scrap, silver flatware, and diamonds.

Do I need an appointment to sell my jewelry?

While appointments are not necessary, it's recommended to call ahead for a smoother experience.

How do you determine the value of my items?

We evaluate each item based on current market prices, condition, and craftsmanship.

Is this a cash advance?

Yes, this is a Cash Advance in the form of an Installment Loan Agreement. An installment loan is repaid with a fixed number of periodic payments due on specific paydates.

Why would an Installment Loan be best for me?

Installment Loans have no hidden fees, fixed payments that aid budget management, and allow for early repayment without penalties, providing greater financial comfort.

Is My Loan Secure and Confidential?

Yes, we conduct all transactions on a secure SSL server utilizing industry standards.

Loan limits vary based on direct deposited income, up to $1,500. Customers should ideally not borrow more than 30% of their monthly net income.

What if I'm on a fixed income?

We welcome Social Security, Disability, or Pension recipients to apply, and they will not be disapproved due to fixed income status.

Can I get the loan if my credit is not perfect?

Yes, perfect credit is not a requirement. All applicants are considered without a credit pull.

What is the term of my loan?

Loan terms vary but usually align with income dates.

Can I get an extension on my loan?

Yes, a 5-day courtesy extension can be requested with no additional fee, available once per loan.

How much money can I borrow, and what are your fees?

Loans range from $200 to $1,500. Fees vary from $10 to $30 per $100 borrowed, with an APR between 200% and 500%.

How will I know if I'm approved?

You will be contacted by one of our Loan Managers or will receive an email notification to complete the application.

Which states do you solicit business in?

We are a licensed installment lender in Utah.

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